Return & Privacy Policy

Return Policy

We strive to make customer satisfaction a main priority at WoodLit Candles. If our candles do not achieve satisfaction, we will replace your candle.

 

Privacy Policy

This privacy policy discloses privacy practices of WoodlitCandles.com. In this section you will find what information is collected by this Website, how that information may be used, and security measures taken to protect your information. By submitting information through our Web site, you agree to the terms of this Privacy Policy and consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.

Information Collection, Sharing & Uses
We are the sole owners of all information collected on this site. We only collect information that you voluntarily give us during purchasing and via email. This information will not be given, rented, or sold to anyone. Your information will only be shared to third parties outside of our organization as necessary to fulfill your shipping request. You may be contacted via email to inform you of specials, new products, or changes to this privacy policy.

Control Over Information
At any time you can opt out of any future contacts and change/correct/delete any data we have about you by contacting us via the email address provided on our website.

Links
This web site may contain links to other sites. We are not responsible for the content or privacy practices of these other sites. Users should be aware when they leave WoodLitCandles.com and read the privacy statements of any site that collects personal information.

Orders
To buy from us, we request that you provide contact information (name and shipping address) and financial information (credit card number, expiration date, and security code). This information is used for billing purposes and to fill your orders. If trouble occurs processing an order, this information will be used to contact you.

Security
Your sensitive information (such as credit card data) is protected both online and offline when submitted on this website. When sensitive information is collected, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of our web address, or a closed lock icon at the bottom of your web browser. Your sensitive information is also protected offline. Only employees performing specific jobs who need the information (ex, billing, customer service, and shipping) are granted access to personally identifiable information.